A quicker first assessment

Show us your job

Answer a few simple questions and add useful photos. We will review everything and explain whether we can estimate remotely or need to arrange a visit.

The workStep 1 of 5

Step 1 · The work

What would you like help with?

Choose the closest option. You can explain the details on the next screen.

01Fault or repairSomething has stopped working or keeps tripping 02Lighting or socketsNew, moved or replacement accessories 03Consumer unitAssessment, replacement or alterations 04EICR or testingInspection, landlord report or certification 05EV chargerHome or workplace charge-point installation 06Rewire or new circuitsLarger alterations or a new electrical installation 07Commercial workOffice, shop, landlord or contractor project 08Something elseTell us what you have in mind

Step 2 · The details

Tell us what is happening

Plain language is perfect. Include what you want changed, what is happening now and anything that may affect access.

Property type How urgent is it? Describe the workPlease do not include bank details, alarm codes or other sensitive information.

Step 3 · Photographs

Add a few useful photos

Start with a wide view showing the whole area, then add closer photographs. Clear context is more useful than lots of close-ups.

Useful photographs for this jobA wide view, a close-up and your consumer unit if it is relevant.

Take photos or choose from your device Up to 8 images · automatically resized for a faster upload

0 of 8 photographs added

Step 4 · Contact

Where is the job and how should we reply?

We use these details only to assess the enquiry, contact you and manage any resulting work.

Your name Postcode Phone number Email (optional) Best way to reply Best time (optional)

Step 5 · Review

Check the details and send

This is an initial assessment request. Photographs cannot replace an on-site inspection or electrical testing.

Securely sending your enquiry…

✓

Enquiry received

Thank you. We’ll review it.

Your details and photographs have been sent to Tynevolt. We normally reply within one working day with the most sensible next step. If you supplied an email address, a confirmation is on its way.

Reference: —

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Immediate danger? This form is not monitored as an emergency service. If there is smoke or fire, leave the property and call 999. Do not touch exposed parts. Isolate the electrical supply only if you can do so safely.